Coaching & Counseling - Addressing Misconduct
05.27.23 4:00PM –
05.27.23 5:13PM
Details
Credits
1.20
Level
Intermediate
Fees
Member Fee
$39.00
Nonmember Fee
$59.00
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General Info
DescriptionThe objective of corrective action is to change conduct through teaching. Corrective action may be sequential, out of order, repetitive, or not appropriate to take at all. The action selected should reflect the type, frequency, and severity of the misconduct. Changing conduct through teaching requires effective employee relations skills. This course provides practical knowledge and scripts for handling a wide array of sensitive misconduct situations with good judgment, such that personal and employer liability is avoided.
Highlights
- Insubordination
- Personality and attitude problems.
- Generalized disparaging comments
- Previously unaddressed conduct.
- Misconduct due to mental condition
- Corrective action meetings and documentation.
- Attendance control.
Objectives
Designed For
- Learn how to select an appropriate response to misconduct.
- Understand to avoid liability for discrimination when confronting misconduct
- Learn how to establish that a subsequent discharge decision was fair.
Managers and supervisors at all levels
Vendor
ACPEN
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